Got a call from Tim from Lenovo today, and he took care of my order. Since my laptop will take a while to build (regular 2 weeks), and I will be out of town, they will send me a loaner until I get mine and then I can send it back...that's really good---atleast I will have a computer with me now--plus they even went the extra mile to get me the same model I will be recieving.
What other company would give you this kind of service and attention? -- sounds like they really care about their customers -- I am glad I went with a Lenovo -- the people there naturally seem to care for their clients.
Thanks!
Lenovo
P.S regarding my previous post, they dont post any charges on your CC until the item has shipped, and "In Process" in your order status means that it is being built.
1 comment:
We certainly didn't want something like your tablet shipping on the day you leave to prevent you from having the tools needed for your trip. Glad to help
Tim Supples
Lenovo
Post a Comment